Pullman Dubai Downtown | Dubai ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Al Abraj Street With Marasi Drive, Dubai, United Arab Emirates, 0000

“The location was perfect, just minutes from Dubai Mall and attractions.”view full review

Pullman Dubai Downtown (5-star, 8.4/10 Booking.com rating) offers contemporary accommodations with a rooftop terrace and views of the Dubai Water Canal. This hotel features an open-air swimming pool, well-equipped fitness center, and convenient dining options.

Rooms & Amenities

Rooms at Pullman Dubai Downtown are designed with modern amenities including a 42-inch smart TV, Bluetooth entertainment system, and free high-speed WiFi. All units feature marble bathrooms with rain forest showers and bathtubs, along with spacious separate living areas and walk-in wardrobes.

Dining Options

On-site dining options include Das Café, which blends old-world charm with a stylish coffee lounge experience. Guests can enjoy home-made pastries and a variety of beverages while relaxing in a comfortable setting.

Leisure & Business

The leisure facilities at Pullman Dubai Downtown include a fitness center and an expansive roof terrace for sunbathing or social events. The hotel also houses meeting rooms, ideal for business travelers seeking efficient workspace.

Location & Transportation

Pullman Dubai Downtown is positioned 2 km from The Dubai Mall and features easy access to Burj Khalifa, both served by nearby public transport like the subway. Guests will be around 1.5 km away from multiple dining options and entertainment venues.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Suite

Max:

2 persons

520 sq. feet

Shower

Coffee machine

room details

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Superior King Room

Max:

2 persons

345 sq. feet

Shower

Coffee machine

room details

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Superior Twin Room

Max:

2 persons

345 sq. feet

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Dubai 1.6 mi

Airports

Dubai Creek SPB (DCG) 8.8 mi

Dubai (DXB) 18.6 mi

Train

Business Bay Station 1.1 mi

Underground

Business Bay4300 ft

Burj Khalifa / Dubai Mall 1.1 mi

Bus

Bus stop4000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Breakfast Experience

“My breakfast experience at Pullman was a highlight of my stay. The variety and quality of the food were excellent, complemented by the excellent service from the staff. I particularly appreciated the attentiveness of Yahya, were very good to make my mornings special. There was even a lovely chef who came around offering warm banana bread-such a thoughtful touch!” view full review

Relaxing Pool Area

“The pool area at Pullman was a true oasis for relaxation. With its fine view of the Burj Khalifa, I found it to be the perfect spot to unwind after a busy day. Although it sometimes got crowded, the ambiance and clean facilities made it a fantastic place to soak up the sun.” view full review

Ideal for Meetings

“The business facilities at Pullman were on point for my work meetings. The club lounge offered a perfect private space for discussions, complete with printing and office facilities. I greatly appreciated the efficient service provided by the staff, particularly by Snow, who helped to ensure our meetings went smoothly.” view full review

Spacious and Comfortable Room

“My room was incredibly spacious and beautifully clean, made my stay more fun. The large windows provided a fantastic view of the water, and the overall design felt cute and comforting. It really seemed like a home away from home!” view full review

General

Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Squash

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Playpen
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Al Abraj Street With Marasi Drive, Dubai, United Arab Emirates, 0000

Map view

Al Abraj Street With Marasi Drive, Dubai, United Arab Emirates, 0000

City landmarks

Mall

The Dubai Mall

1.2 mi

Tower

Burj Khalifa

1.3 mi

Fountain

The Dubai Fountain

4500 ft

Aquarium

Dubai Aquarium & Underwater Zoo

1.2 mi

Bridge

Souk Al Bahar

4900 ft

Theme Park

Kidzania

1.3 mi

Museum

Dubai Dino

4600 ft

Square

Burj Plaza

2200 ft

Shopping Area

Bay Avenue

5200 ft

Landmark

Gallery One Dubai Mall

4000 ft

Landmark

Bastakia Quarter

3300 ft

Museum

The Green Planet by Meraas

1.5 mi

Park

Burj Park

3900 ft

Park

Safa Park

1.6 mi

Mall

Toko Dubai

2100 ft

Park

Burj Park by Emaar

3600 ft

Landmark

Dubai Hills Golf Club

3000 ft

Landmark

Burj Lake

3500 ft

Square

Dubai Lake Fountain Ride

3900 ft

Gallery

Gallery One

3900 ft

Landmark

Royal Sandbox Tourism

4200 ft

Landmark

Candylicious

4600 ft

Gallery

Mb & f M.a.d'gallery

4900 ft

Landmark

Design District D3

1.6 mi

Landmark

Dubai Ice Rink

1.5 mi

Night club

Mint Leaf of London

1.5 mi

Landmark

Al Quoz Park

1.5 mi

Gallery

Empty Quarter

1.9 mi

Nearby

Burlington Tower

Lux Crawl

1300 ft

Burj Khalifa Blvd - Dubai - United Arab Emirates

Burj Khalifa-View from Top

1800 ft

Restaurants

Brothaus Bakery

400 ft

Al Abraj Street

The Backyard

400 ft

Al Abraj Street Steigenberger Hotel Business Bay

Sah El Nom

500 ft

Al Abraj Street Blue Bay Tower

Swim & Tonic

700 ft

Al Abraj Street

El3ezba

500 ft

Al Abraj St Lake Central Tower

bunz

1100 ft

Bays Edge

Bleu Blanc

1300 ft

Marasi Drive Renaissance Downtown Hotel

Assia in Wok

1400 ft

Residence tower 1

Cali-Poke

1300 ft

Al Abraj St Churchill Tower Shop 15 Business Bay

Basta

800 ft

Renaissance Downtown Hotel

Grounded

800 ft

Renaissance Downtown Hotel

Reviews and Ratings

Reviews from guests about their experience.

60%

loved their spa retreat and can’t wait to return.

6.0/10

Guest rating

Rooms

8.0

Location

9.2

Service

7.6

Dining

6.8

4.5/5 based on 2155 reviews

#140 of 597 hotels in Dubai based on Tripadvisor

Samantha

United Kingdom, February 2025

5.8/10

My stay at Pullman Dubai Downtown was quite a mix. The location was fantastic, making it easy for me to explore Dubai. The rooms were spacious and comfortable, but I did encounter some issues with the wifi on occasion. Overall, it offered a decent experience with room for improvement in some areas.

Rooms

9.0

The rooms were spacious and had comfortable beds, providing a lovely view depending on the location.

Service

6.0

While most staff were friendly and helpful, there were moments when the organization fell short. I had some delays during check-in and with my luggage.

Location

10.0

The hotel is centrally located in Business Bay, making it convenient to access major attractions like the Burj Khalifa and Dubai Mall.

Dining

7.0

I enjoyed a diverse breakfast buffet with plenty of options, although the overall dining experience could be improved. The buffet choices were standard.

Facilities

6.0

Facilities like laundry and valet parking were available. However, I found the gym to be quite small and less impressive.

Ella

United Kingdom, January 2025

5.6/10

My stay at the Pullman Dubai Downtown was enjoyable overall. The staff were consistently friendly and attentive. which made a huge difference, especially at the pool and restaurant. However, I did experience some slow service during breakfast due to the busy crowd. Though the location was perfect for exploring Dubai, the pool area felt a bit cramped, especially with limited sunbeds.

Rooms

8.0

The room was clean and well-maintained daily. I appreciated the attention to detail from the housekeeping staff. However, I felt certain amenities could be improved for a five-star experience.

Service

9.0

I encountered friendly and helpful staff throughout my stay. The restaurant service was quick and professional, which I really appreciated.

Location

10.0

The hotel's location was fantastic, just a short walk to Dubai Lake and the Fountains. Being near the financial district made it convenient.

Dining

7.0

While the breakfast offerings were delicious, I found the variety a bit lacking for a five-star hotel, especially during busy hours. However, the cheerful service made up for it.

Facilities

7.0

The fitness center was well-equipped, and my personal trainer, Hasaan, was excellent. The spa and sauna areas were cozy and clean, enhancing my relaxation experience. though the pool area felt a bit cramped.

James

United Kingdom, January 2025

6.2/10

My stay at Pullman Dubai Downtown was a mix of highs and lows. The room was spacious and well-designed, providing beautiful views. However, the check-in process was quite frustrating and the pool area left much to be desired.

Rooms

7.0

The room was well-decorated and clean, offering a comfortable stay with a great view of the Burj Khalifa. However, there were some issues like room readiness upon arrival.

Service

6.0

The staff was generally attentive, especially our breakfast waiter, Jackson, who was very welcoming. Yet, the check-in experience was disappointing, taking too long and involving several miscommunications.

Location

8.0

The hotel's location is quite central, making it easy to access major attractions like the Dubai Mall and Burj Khalifa. but be prepared for some construction noise nearby.

Dining

7.0

The breakfast at Brothaus was good, offering a good variety of delicious food, but the food-wise experience could be elevated for a five-star hotel.

Facilities

5.0

While the hotel had several facilities, the pool area was lacking. it felt cramped, with limited sunbeds and not very inviting for relaxation.

Alfred

United Kingdom, November 2024

5.8/10

I had a pleasant stay at Pullman Dubai Downtown, but there were a few hiccups that affected my experience. The room was spacious and had a stunning canal view, but I did encounter issues with the service, particularly during breakfast hours. The staff were friendly and welcoming, which made a positive impact. Overall, it was a good experience but with room for improvement. 😊🌇

Rooms

8.0

The room was spacious, beautifully decorated, and always clean. The canal view was especially lovely at night, enhancing my stay.

Service

7.0

While the staff were friendly and eager to assist, I did notice some delays during breakfast service and check-in. I was surprised by the charges attached to the mini-bar as well.

Location

9.0

The location is superb, being just a short walk from the Dubai Mall and Burj Khalifa, though navigating the traffic can be a bit congested at times.

Dining

6.0

The dining options were decent, with a variety of dishes, but I found some options too spicy and not as impressive as I'd expected from a five-star hotel.

Facilities

7.0

Facilities such as room service and housekeeping were timely, but the confusion with breakfast service could be improved for better guest satisfaction.

Oliver

United Kingdom, November 2024

6.8/10

I had a wonderful stay at Pullman Dubai Downtown. The location was fantastic, close to the Dubai Mall and Burj Khalifa. However, the pool area felt a bit crowded at times, and breakfast options could have had more warm dishes.

Rooms

8.0

My superior room was modern, clean, and offered a view of the Burj Khalifa. It was just a little overshadowed by nearby buildings. Overall, a lovely room that met 5-star standards.

Service

10.0

The staff were really good. Always accommodating and made me feel welcome. Special thanks to the restaurant and reception teams for their professionalism.

Location

9.0

Fantastic location, just a short walk to both the Burj Khalifa and Dubai Mall. It was convenient for exploring the area, although the immediate surroundings felt tighter than the map suggested.

Dining

7.0

Breakfast provided a variety of options, though I wished for more warm dishes. What was available was delicious, and the quality of the food was impressive.

Facilities

8.0

The pool area was nice, with staff occasionally surprising guests with little treats. However, the loungers were often taken, making it hard to find a good spot.